WHAT OUR CUSTOMERS ARE SAYING
"Please pass on my appreciation to Josh, Carlos and the rest of the crew for the fantastic job they did today. They couldn't have been any more courteous and professional and clearly they all know what they are doing. I'm so impressed by your company from the initial phone call to the big truck coming by to pick up the large tree trunks....everything was expertly handled and cleaned up so well that you would not have known they had been here if I didn't have two less trees in my yard. J&D Tree Pros will have my business from this point forward. Thank you again!"
Tom Bythell, University Arborist, University of North Carolina at Chapel Hill
I wanted to let you know that the team you sent to remove the hazardous Sugar Berry on the UNC-CH campus today was the most professional and skilled team I have experienced and spent time with in my 40 years as an arborist, at Princeton University / UNC-CH, and in the private sector.
This was not just any tree removal; it would have been difficult without any obstructions, but contending with hundreds of children being dropped off and picked up for summer camp at the Morehead Planetarium (inside our work zone) took it to a new level.
Your team’s first concern was the safety of all pedestrians. They paid special attention during the summer camp drop off and pick up throughout the day, children were safely escorted into the building and parents were not inconvenienced, I had no complaints.
Your team was polite and professional. This combination of “getting the job done”, attention to detail, safety, and pleasing the customer was very impressive. But what was most impressive was your team had fun, they really enjoyed the challenges of this very difficult job. It was a pleasure to spend the day with them.
Please let each and every one of them know how impressed I am!
Congratulations on building this great team.
Jim & Lana Kwasny
"The tree crew did a great job taking down the tree and appreciate all their help. They all seemed to know their jobs and did them well. The clean up was great and you would never know anything took place on the street or in the front yard. I did not get a chance to personally thank each person so please extend our personal “thank you” to all."
"The crew that came was excellent. They got here, knew what they needed to do and they got it done. They were neat and the work was amazing to watch. No one could do a better job than what they did. Thank you very much and convey my appreciation again to your crew." Ron Graham
"Yahooo! Thanks so much for the awesome work on the trees. You were so fun to watch! I appreciate your professionalism!"
Allie W. Conway, Conway PM Consulting
October 5, 2016
"I absolutely cannot begin to say enough good things about Daniel McMains and his company, J&D Tree Pros.
I contacted J&D after our family had struggled for months in an attempt to keep our new puppy from eating the hundreds of Hickory Nuts that were falling from the trees in our backyard. Our vet had warned us that we were facing the possibility of a potentially deadly obstruction requiring surgery or the possibility of excessive toxins ingested by eating the hickory nuts. After months of trying various solutions that didn’t work, we made the decision to have the trees taken down.
Desperate, I contacted their company to explain my plight. To my relief, the company jumped into action. The owner of J&D Trees came to our home and walked our property with us to help us identify the problem trees. Being a dog owner himself and recognizing our desperation, Daniel told me that he would have a crew on site either that afternoon or the next day to take down the trees.
Long story short, Daniel lived up to his word. By 3:15 pm that same day, a crew was on site and within hours all 5 trees were gone and the area cleared of debris. Despite their crazy, busy, backlogged schedule, the owner and his crew went above and beyond the call of duty to work our job in.
J&D Tree Pros vastly exceeded our expectations. Despite the size and difficult placement of our trees, Josh and his crew extracted them without issue. In my opinion you could not ask for a better service experience with any company, and I would recommend their services without exception to anyone in need of high risk tree removal or service. "